3/20 Update For Our Patients Regarding COVID-19

To our patients,

We are committed to supporting our community and our patients during the emergence of the COVID-19 strain of coronavirus. We wanted to announce upcoming schedule changes to better accommodate our patients and our staff during this time.

Our offices will be providing limited services next week, March 23rd through March 27th.

  • Our offices will be closed to the public
  • We will only be seeing patients if there is an emergency
  • Our offices will have staff providing phone support during business hours for rescheduling, refills, and patient inquiries
  • Should patients have questions about an emergency situation, our nurses will be available by phone to address inquires

 

We apologize for any inconvenience. Our staff will reach out via phone to reschedule patients with appointments next week.

We hope you understand that this is a fluid situation and we continue to monitor the situation to ensure the health and safety of patients and staff.

If you need to reach us please call 952-898-1600.

A Note To Our Patients Regarding COVID-19

To our patients,

We are committed to supporting our community and our patients during the emergence of the COVID-19 strain of coronavirus. We wanted to share with our community the actions we at Skin Care Doctors, P.A. are taking to continue to provide outstanding patient care while limiting the continued spread of COVID-19. In order to help minimize the chance of exposure we are implementing some additional procedures before patient arrival, upon arrival, throughout the duration of the patient’s visit, and until the patient’s room is cleaned and disinfected.

  1. Prior to arrival for an appointment, while doing reminder calls, our staff will check with each patient to see if he/she has developed any symptoms of a respiratory infection (e.g.,cough, sore throat, shortness of breath and fever). If a patient has symptoms or recent possible exposures or recent travel to areas affected by COVID-19, we will ask the patient to reschedule their visit and instruct them to contact their primary care provider.
  2. We will ask patients on arrival if they have had a cough, fever, AND shortness of breath in the last 14 days and if they say “yes” to all (or just to fever), we will give them a mask, reschedule their appointment, and instruct them to contact their primary care provider.
  3. If a patient has had any of the COVID-19 resembling symptoms (cough, shortness of breath) but these symptoms are related to seasonal allergies or baseline health issue (i.e. COPD, emphysema, CHF) and  have not recently gotten  worse we will give them a mask to wear during their appt. If they have had a FEVER we will give them a mask, reschedule their appointment, and instruct them to contact their primary care provider.
  4. We are waiving cancellation fees for patients who need to cancel their appointments due to illness or social distancing practices, which has been our policy in the past too. If patients think they might be sick with a cold, flu, or seasonal allergies, we ask that they please stay home.
  5. Be reassured any Skin Care Doctors staff member exhibiting signs of illness similar to cold, flu, or seasonal allergies, we are asking them not to come to work and have them stay at home.
  6. All surfaces at Skin Care Doctors, P.A. offices are and will continue to be cleaned using products recommended by the World Health Organization before and after each use by patients or staff members. These areas include but are not limited to: exam tabletops, clipboards, pens, countertops, exam beds/tables, doorknobs, and exam light buttons/handles.
  7. We are trying to maintain social distancing within all of our waiting rooms and exam rooms.

This is a fluid situation and we are monitoring the World Health Organization www.who.int and Centers for Disease Control and Prevention www.cdc.gov to ensure our prevention measures are up to date with the best available scientific knowledge. Therefore policies and procedures may change or adapt on a daily basis. We will continue to update our staff and community if there are changes to this.

As one additional step to help flatten the curve of COVID-19 we are also including the current best practices from the CDC to slow the spread of the virus.

Take steps to protect yourself

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 70% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Take steps to protect others

Stay home if you’re sick

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 70% alcohol.

Wear a face mask if you are sick

  • If you are sick:  You should wear a face mask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a face mask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a face mask if they enter your room. Learn what to do if you are sick.
  • If you are NOT sick: You do not need to wear a face mask unless you are caring for someone who is sick (and they are not able to wear a face mask). Face masks may be in short supply and they should be saved for caregivers.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

To disinfect:
Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.

Options include:

  • Diluting your household bleach.
    To make a bleach solution, mix:

    • 5 tablespoons (1/3rd cup) bleach per gallon of water
      OR
    • 4 teaspoons bleach per quart of water

Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.

  • Alcohol solutions.
    Ensure solution has at least 70% alcohol.
  • Other common EPA-registered household disinfectants.
    Products with EPA-approved emerging viral pathogens pdf icon[7 pages]external icon claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).

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I Don’t Have Big, Bulging Veins On My Legs, So I Must Not Have A Vein Problem, Right?

No. Not all of the patients we treat have large, protruding veins on their legs. Rather, they present with the following  symptoms of venous disease WITH or WITHOUT bulging veins:

  • Pain,
  • Heaviness,
  • Aching,
  • Cramping,
  • Itching,
  • Tingling,
  • Swelling/edema,
  • Restlessness

Some patients that do not have bulging varicosities may have other presenting factors such as skin changes or appearance changes.  This can be in the form of discoloration, venous stasis ulcers, or excess production of visible spider and reticular veins.

If you suffer from any of the symptoms above we encourage you to call us today to set up an appointment. Both Dr. Dando and Dr. Reese would love to help you identify the root cause of your symptom and provide you with a solution to get your legs healthy again!

Skin Care Doctors Voted Reader’s Choice as Best Dermatologist

2020 Reader's Choice WinnerWe just received word from Laker Pioneer that Dr. Michael Ebertz and Skin Care Doctors, PA have been named a “Readers’ Choice” as the BEST DERMATOLOGIST!

The Laker Pioneer published a Readers’ Choice survey earlier this year. Their readers were asked to vote for their best choices in many different categories. After tallying the results, Dr. Michael Ebertz and Skin Care Doctors were voted the Best Dermatologist for 2020! We want to thank our wonderful patients and the community for voting for us. We’re honored to have been recognized for this award. Our staff looks forward to continuing to serve our community for years to come.

We’re also excited to announce our expansion into Vein Therapy offering medical and cosmetic vein treatments with Dr. Carl Dando joining our practice.

Dr. Dando has over 15 years of experience treating varicose veins exclusively with modern, office-based procedures. He has performed over 17,000 laser vein surgeries and over 30,000 sclerotherapy sessions.

• Office-based procedures
• Local anesthesia only – no sedation.
• Drive in/drive out!
• Most insurances accepted
• Complimentary vein screenings
• Evening hours
• Also offering cosmetic treatments for spider veins

Dr. Dando is a Diplomate of the American Board of Venous and Lymphatic Medicine. This is the national organization of physician vein specialists—doctors who focus on the diagnosis and treatment of venous and lymphatic problems—not other vascular issues. Certification in this organization is available to physicians only.

Dr. Dando is also certified by the Alliance for Physician Certification and Advancement (APCA) as a Registered Vascular Technologist (RVT) and a Registered Physician in Vascular Interpretation (RPVI). In addition, he is also certified by Cardiovascular Credentialing International as a Registered Phelobology Sonographer (RPhS). He is one of the few physicians in the country to hold all these credentials.

Dr. Dando’s background as a Board-Certified Internist allows him to provide exceptional diagnostic capabilities to his patients. With his fifteen years of experience in primary care medicine, Dr. Dando brings a personal, patient-centered approach to the practice.